Business network support

Network support for Calgary businesses — head office, branch, yard, and remote site.

Most network problems are not dramatic. They are a firewall three firmware versions behind, a switch nobody has logged into since it was installed, or wireless that was sized for half the current headcount. CoreData finds those before they become an outage.

Scope

The equipment that carries your traffic, monitored and current.

01

Firewalls and perimeter

Policy review, firmware currency, remote access rules, and segmentation so a compromised laptop does not reach everything on the network.

02

Switching and cabling

Managed switch configuration, VLANs, PoE for phones and cameras, and structured cabling that can be traced when something needs moving.

03

Business wireless

Coverage design and access point placement for offices, warehouses, and shop floors, including guest and device separation.

04

VPN and remote access

Secure connectivity for staff off-site, field crews, and contractors, with multi-factor enforcement rather than shared credentials.

05

Circuits and failover

Internet provisioning, secondary links, and automatic failover, so a single carrier fault does not stop the business for a day.

06

Continuous monitoring

Device health, link state, and capacity watched around the clock. Most faults we act on are opened by monitoring, not by a phone call.

Inheriting a network

Taking over a network someone else installed.

This is the most common way network support engagements start, and the first step is never a purchase order. It is finding out what is actually deployed.

  • Device inventory with model, firmware level, and warranty or support status
  • Configuration capture, so the network can be rebuilt if hardware fails
  • End-of-support flagging — equipment no longer receiving security firmware
  • Topology documentation, including the links nobody remembers commissioning
  • Wireless survey where coverage complaints exist, rather than assuming more access points

Businesses are often surprised by how much of the network is undocumented and how much is past vendor support. Knowing which is which is what makes a replacement budget defensible instead of speculative.

Network engineer documenting switch and firewall configuration for a Calgary business

Beyond the office

Sites that are not a downtown floor plate.

A lot of Calgary businesses run networks that reach well past head office. That is where generic support tends to stop.

Branch and multi-site

Site-to-site connectivity, consistent policy across locations, and central visibility instead of each office running its own arrangement.

Shops, yards, and warehouses

Environments where wireless has to cope with racking, metal, vehicles, and handheld scanners rather than desks and drywall.

Remote and industrial sites

Cellular and satellite-backed links for locations without fibre, and the field systems that depend on them staying up.

Industrial IT services →

Common questions

Can you take over a network someone else installed?

Yes, and it is common. The first step is documenting what is actually deployed — inventory, firmware, configuration, and support status. Nothing is replaced before that picture exists.

How quickly are faults detected?

Monitored devices alert continuously rather than waiting for someone to report a problem. In practice most network tickets are opened by monitoring before a user notices.

Do you handle network security too?

Yes. Firewall policy, segmentation, remote access controls, and firmware currency are part of network support, not a separate engagement.

Cybersecurity and continuity →

Do you supply hardware, or only support it?

Both. Equipment is specified to the requirement and the reasoning is documented, so you can see why a given firewall or switch was chosen over the alternatives.

Can this be co-managed with our IT person?

Yes. Network monitoring and firmware management are frequently the first layers a business hands over while keeping everything else internal.

Co-managed and outsourced IT →

Talk with our team

When did anyone last log into your firewall?

If nobody can answer that, a network assessment is the cheapest thing you will do this quarter.

Request an IT assessment